Sour fruits of corruption and nepotism in my country

There is growing arrogance by people working in public institutions to an extent that they don't care and are confident that they believe they are invincible our health care system and education bearing the biggest brunt . Attributing factors are political patronage and nepotism. These are the seedlings of corruption. Why would someone create a go slow to frustrate patients, to raise their anxiety on fear of delay since some of them come from far flung areas, to induce them to be in a frantical state that by paying something the will be served faster. This common in some departments in our referrals hospitals when change of shift is about to take place. On UHC and Referrals is also is like being between a stone and a hard rock even if you have followed all the procedures you are still frustrated by the computer system which all of us know is an invention that is supposed to provide real time data. Me think incompetence, unethical and none observation and lack training on human rights coupled with as mentioned earlier is what puts us here